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Customer Support
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Have a question about your order, need sizing advice, or just want to chat? Our team will get back to you within 24 hours.
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Useful Information
Response Time
We respond within 24 hours Monday to Friday. On weekends, within 48 hours.
Delivery
5 to 8 business days in metropolitan France. Free for orders over €60.
Returns
14 days after receipt. Satisfied or refunded, no questions asked.
Direct email
contact@naiva-paris.com
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